Privacy Policy

Effective Date: 01.03.2026

Company Name: Seymour Steel Ltd

Registered Address: Yard 11 Mayflower, Mill Road, Mayland, Essex, CM3 6EQ

Introduction

At Seymour Steel Ltd, we are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.seymoursteel.co.uk or contact us regarding our structural steel services.

Data Controller

For the purposes of UK data protection laws, Seymour Steel Ltd is the data controller responsible for your personal data.

Contact details: Enya Seymour Email: marketing@seymoursteel.com Phone: 07539005208

Information We Collect

We may collect and process the following personal data:

· Identity Data: Name, job title

· Contact Data: Email address, telephone number, company name, address

· Project Data: Information submitted for quotations, drawings, specifications, and project requirements

· Technical Data: IP address, browser type, operating system, and usage data

· Marketing Data: Preferences in receiving communications from us

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

· Consent: When you submit enquiries or opt into communications

· Contract: To provide quotes or services you request

· Legitimate Interests: To operate and improve our business and website

· Legal Obligation: To comply with applicable laws and regulations

How We Use Your Data

We use your personal data to:

· Respond to enquiries and provide quotations

· Deliver structural steel services

· Communicate regarding ongoing or potential projects

· Improve our website, services, and customer experience

· Maintain internal records and comply with legal obligations

Sharing Your Data

We do not sell your personal data. We may share it with:

· IT and website service providers

· Professional advisors (legal, accounting)

· Subcontractors or partners involved in your project

· Regulatory authorities where required by law

All third parties are required to respect the security of your personal data and process it lawfully.

International Transfers

We generally do not transfer your data outside the UK. If we do, we ensure appropriate safeguards are in place (e.g., adequacy regulations or standard contractual clauses).

Data Retention

We retain personal data only as long as necessary for:

· Providing services

· Legal and accounting requirements

· Resolving disputes

Our website uses cookies to improve functionality and analyse traffic. You can manage cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

Your Legal Rights

Under UK GDPR, you have the right to:

· Access your personal data

· Request correction of inaccurate data

· Request erasure (“right to be forgotten”)

· Restrict or object to processing

· Request data portability

· Withdraw consent at any time To exercise your rights, contact us at admin@seymoursteel.com

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)

Website: https://www.ico.org.uk Helpline: 0303 123 1113

We would, however, appreciate the opportunity to resolve your concerns first.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies or practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this policy or your data:

Seymour Steel Ltd

Yard 11 Mayflower, Mill Road, Mayland, Essex, CM3 6EQ Email: admin@seymoursteel.com Phone: 07539005208